About CSG Inc.

Leadership Team

Channel Services Group (CSG) would like to introduce the people who provide leadership for our comprehensive, end-to-end channel management services and who have helped CSG achieve "One of the Best Companies to Work For" award by Seattle Business Magazine, three out of the last four years.

Jay C. Leon - Chief Executive Officer

Jay Leon founded Channel Services Group in 1997. Under his leadership, CSG has processed over twelve million partner communications through its call centers in Washington State and has been recognized as one of Washington's Best Placed to Work in 2006, 2007 and 2009. In addition to helping technology companies build and manage profitable channel partner relationships, Jay contributes to both local and national efforts to improve education in the United States through his involvement in Social Venture Partners, Emerald City Rotary, and Seattle Arts and Lectures. Jay is a boater, a pilot, and a graduate of the University of Washington.  Read Jay's Blog here.

Joby Pearson - Vice President, Sales

Joby has 22 years of experience solution selling in Small Business to Enterprise Business-sized accounts, 10 years in business process outsourcing, and 17 years in sales management. His team of Business Development Managers and Program Strategists develop and deliver marketing campaigns designed to increase revenue and product awareness within reseller/distribution channels for technology companies. In the past 10 years Joby has helped design and execute partner sales programs, go to market campaigns, and launched marketing initiatives for the world's largest technology companies.

Derek Anderson - Vice President, Operations

Derek Anderson returned to CSG in 2006, after a four year sabbatical, to build the Special Projects Team. This team works closely with Client Services to launch new projects and services, while delivering the highest quality reporting and analytics to CSG clients. Promoted to Vice President of Operations in June of 2007, Derek resumes his previous role in overseeing the day to day delivery of CSG services.  Derek brings to CSG over 17 years of upper-level management and entrepreneurial experience in the call center industry, application and web development, construction, architectural design and consulting.  Derek joined CSG in 1999 as HR Manager, was promoted in 2000 to General Manager and became President in 2001. Prior to his first stint with CSG, and before returning in 2006, Derek ran his own business that he started at the age of 24, and has been involved in the startup or turnaround of several different companies.

James Crivellone - Director, Information Technology

With 8 years of I.T. experience, James has built technology infrastructures for schools, retail establishments, and small - medium corporations.  As our I.T. Director, He is responsible for the planning and implementation of core infrastructure improvements, including anticipation of current company needs.  Working closely with all departments, James is able to assist CSG in integrating our technology with our business.  In the past 4 years, James has taken a small business network/team, and built a thriving self aware systems infrastructure, with a team capable of supporting CSG Openline's cutting edge service offering. A mechanic, inventor, and motorsports fan, James is usually found restoring older BMW's in his spare time.

Jason Hardy-Smith - Vice President, Product Marketing

Jason’s career has focused on designing, implementing and evangelizing enterprise grade business applications. He held several positions at Oracle Corporation: ran global deployments of Oracle software; Managed Oracle’s SFA product line; Managed Oracle’s Project Management suite of applications. Jason joins CSG from BLUEROADS Corporation (SaaS Partner Opportunity Management) after the acquisition by CSG, where he was responsible for Product Management. A native of Scotland, Jason graduated in Electronic Engineering from the University of Glasgow, and is an Ironman and a snowboarder.

Ravindra Punati - Vice President, Engineering

Ravi has been architecting, planning, developing, testing, maintaining and supporting enterprise class software since 1993. His competencies include customer relationship management; sales force automation; SaaS offerings and distributed database technologies. He has held various business and technical leadership roles at Sybase, Chordiant, Siebel, Workstream and BLUEROADS. Ravi joins CSG leadership team through the BLUEROADS Corporation acquisition. Ravi has Masters Degree in Computer Science from Western Kentucky University, and enjoys reading, contributing to open source community and travelling.

Kari Drobesh – Director, Human Resources and Administration

Kari has worked in the Human Resources field for the last 12 years, specializing in compensation, HRIS, employee relations, recruiting and project management. She has been with CSG since early 2006 and has focused on developing recruiting processes, compensation principles, business partnership and strategically aligning CSG’s incredible people with its business practices.

She received her undergraduate degree in Business Administration from the University of Oregon and her MBA from the University of Washington. You can find Kari most fall and winter weekends cheering on her beloved Oregon Ducks. She is an active member of SHRM.